Terms & Conditions
1. Introduction
- This document outlines the terms and conditions governing your use of this website.
- By using the website, you agree to these terms.
- Our Privacy Policy is part of these Terms & Conditions and should be read in conjunction with this page. Read it here: https://www.evyprofessionalreviews.com.au/privacy-policy/
2. Website Use
- You agree to use the website lawfully and responsibly.
- You may not use the website for any illegal or harmful purpose.
3. Products and Services
- Product descriptions and images are for illustrative purposes only.
- We reserve the right to change product specifications without notice.
4. Orders and Payment
- Orders are subject to availability. Where a product becomes unavailable are a purchase has been made, you will receive a full refund within 48 hours. We are not responsible for any inconvenience caused by products becoming unavailable after a purchase has been made.
- We accept payments by direct bank deposit, Paypal or credit card payment processed by Paypal.
- Prices are subject to change without notice.
5. Delivery
- Delivery times are estimates and may vary.
- We are not responsible for delays caused by factors beyond our control.
6. Returns and Refunds
- Returns are accepted within 7 days of purchase.
- Items must be returned unopened and in their original condition. Cost of return is at the purchasers expense.
- Refunds will be processed to the original payment method within 48 hours.
7. Intellectual Property
- All content on the website is protected by copyright.
- You may not reproduce or distribute any content without our permission.
8. Limitation of Liability
- We are not liable for any indirect or consequential losses arising from your use of the website.
9. Governing Law
- These terms are governed by Queensland Australia law.
10. Changes
- We may update these terms from time to time.
Delivery & Returns
1. Shipping Methods and Costs
- We offer shipping via Australia Post only.
- Shipping costs are calculated based on purchasers location and quantity of items purchased
2. Delivery Times
- Estimated delivery times to all major metropolitan areas within Australia are usually within 3 business days of payment being received. International delivery times will be communicated to the purchaser by email before any goods are dispatched.
- We cannot guarantee delivery times.
3. Tracking Information
- You will receive a tracking number once your order ships.
4. Returns Policy
- Returns are accepted within 7 days of purchase.
- Items must be returned in their original condition and unopened.
- Shipping costs for returns are the customer’s responsibility.
5. Refunds
- Refunds will be processed to the original payment method.
- Shipping costs are generally non-refundable.
6. Damaged or Incorrect Items
- If you receive a damaged or incorrect item, please contact us within 7 days.
- Where an item has been shipped erroneously, we will collect the erroneous item and then re-ship the correct item at our cost
- Where an item is received damaged or faulty and we have been notified by you within 7 business days, we will collect the damaged item and re-ship a new item.
- Any faulty items that we are not notified about within 7 days of purchase will eb a warranty issue.
- ALL warranty claims must be referred to the product manufacturer or Australian importer.